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Professional Standards Investigative Group
Professional Standards Investigative Group
“Excellence in Professional Standards Investigations.”

Terms and Conditions of Use

Professional Standards Investigative Group, LLC (PS-IG)

By accessing or using this website, you agree to the following Terms and Conditions. If you do not agree, please do not use this website.


1. Website Purpose

This website is provided for general informational purposes only. The content describes services offered by Professional Standards Investigative Group, LLC (“PS-IG”).

Information on this website does not constitute legal advice, investigative advice, or a binding offer of services.


2. No Engagement Created

Submission of information through this website, including contact forms or email communication, does not create:

An investigative engagement

A contractual relationship

A professional services agreement

An attorney-client relationship

A formal written agreement must be executed before services are provided.


3. No Reliance

Information provided on this website is not guaranteed to be complete, current, or applicable to your specific circumstances. You agree not to rely solely on website content for decision-making.


4. Licensing & Regulatory Compliance

Professional Standards Investigative Group, LLC operates as a licensed security and private investigations firm under applicable Texas law.

Nothing on this website shall be interpreted as expanding or limiting licensing authority beyond what is authorized by law.


5. Confidentiality Warning

Do not submit confidential, classified, sensitive investigative, or protected information through this website unless and until a formal written agreement is in place.

Website communications may not be secure. Submission of information does not automatically create a confidential relationship.


6. Intellectual Property

All content on this website, including text, graphics, logos, service descriptions, and branding elements, is the property of PS-IG and may not be copied, reproduced, or distributed without written permission.


7. Acceptable Use

You agree not to:

Use the website for unlawful purposes

Attempt to gain unauthorized access to systems or data

Transmit malicious software

Interfere with website functionality

Impersonate another individual or entity


8. Limitation of Liability

To the fullest extent permitted by law, PS-IG shall not be liable for:

Direct, indirect, incidental, or consequential damages arising from use of this website

Errors or omissions in website content

Reliance on website information

Use of this website is at your own risk.


9. Third-Party Links

This website may contain links to third-party websites. PS-IG does not control and is not responsible for the content, policies, or practices of those sites.


10. Website Availability

We do not guarantee uninterrupted or error-free operation of this website. Access may be suspended for maintenance or other operational reasons.


11. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas. Venue for any dispute arising from website use shall lie in Milam County, Texas.


12. Changes to Terms

PS-IG reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted with a revised effective date.

Continued use of the website constitutes acceptance of any changes.


Privacy Policy

Professional Standards Investigative Group, LLC (PS-IG)

Professional Standards Investigative Group, LLC (“PS-IG,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website.

This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website.


1. Information We Collect

We may collect the following types of information:

A. Information You Voluntarily Provide

When you:

Submit a contact form

Request information

Upload documents

Communicate via email

We may collect:

Name

Agency or organization

Email address

Phone number

Message content

Documents or attachments you choose to submit


B. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address

Browser type

Device information

Pages visited

Date and time of access

This information is used for website functionality and security monitoring.


2. How We Use Information

We use the collected information to:

Respond to inquiries

Provide requested services

Evaluate potential engagements

Improve website functionality

Maintain website security

Comply with legal obligations

We do not sell or rent personal information.


3. Investigative Services Disclaimer

Information submitted through this website does not create an investigative engagement, contractual relationship, or attorney-client relationship.

Sensitive or confidential materials should not be transmitted unless and until a formal agreement has been executed.


4. Confidentiality of Investigative Matters

PS-IG provides investigative services for law enforcement agencies, public entities, and organizations. Investigative records and materials are handled in accordance with:

Applicable Texas law

Licensing regulations

Contractual obligations

The Texas Public Information Act (when applicable)

Website submissions are not automatically protected as confidential investigative records.


5. Data Sharing & Disclosure

We may disclose information:

To authorized personnel or contractors assisting in service delivery
To comply with legal obligations

In response to lawful subpoenas or court orders
To protect the rights and safety of PS-IG or others

We do not share personal information for marketing or advertising purposes.


6. Data Security

We implement reasonable administrative and technical safeguards to protect information submitted through our website. However, no electronic transmission or storage system can be guaranteed 100% secure.


7. Cookies & Analytics

Our website may use cookies or analytics tools to improve performance and user experience. These tools collect aggregate, non-identifying information.

You may disable cookies through your browser settings.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.


9. Children’s Privacy

Our website is not directed toward individuals under the age of 18, and we do not knowingly collect information from minors.


10. Your Rights

Depending on applicable law, you may request:

  • Access to the information you have submitted

  • Correction of inaccurate information

  • Deletion of submitted information (where permitted by law)



11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date.

Accessibility Statement

Professional Standards Investigative Group, LLC (PS-IG)
Professional Standards Investigative Group, LLC (“PS-IG”) is committed to ensuring digital accessibility for all users, including people with disabilities. We strive to improve the user experience for everyone and to apply relevant accessibility standards to our website.


Our Commitment

We aim to make our website accessible and usable by as many people as possible. Our goal is to support accessibility consistent with generally recognized best practices, including the Web Content Accessibility Guidelines (WCAG).


Accessibility Features

PS-IG’s website is designed to support accessibility through features such as:

  • Clear navigation and consistent layout

  • Text alternatives for meaningful images when feasible

  • Sufficient color contrast when feasible

  • Keyboard navigation support where possible

  • Readable fonts and responsive design for different devices


Ongoing Efforts

Accessibility is an ongoing effort. We regularly review our website and work to address accessibility barriers when identified.


Need Assistance or Want to Report an Issue?

If you experience difficulty accessing any part of our website or need assistance, please contact us and we will work with you to provide the information in an accessible format.

Contact:
Email: [Insert Email]
Phone: [Insert Phone Number]
Business Hours: [Insert Hours, optional]

When contacting us, please include:

  • The webpage URL (if available)

  • A brief description of the issue

  • The assistive technology or browser used (if applicable)


Third-Party Content

Some pages may include links or content provided by third parties. While we strive to ensure accessibility, we cannot guarantee the accessibility of third-party websites or content not under our control.


Updates to This Statement

We may update this Accessibility Statement from time to time. Updates will be posted on this page with a revised effective date.